These terms cover enquiries, quotations and orders placed with VIAA Home Decor & Lights.
Enquiries and quotations
Prices shown on the site are indicative. A binding price is the one stated on the written quotation we email you, and an order exists only once that quotation is approved.
Availability
Stock is confirmed at the point of quotation. Where a piece has sold out we will say so rather than substitute it.
Payment
No payment is taken through the site. Payment follows an approved quotation, on the terms set out in that document.
Delivery and returns
Delivery timelines and charges are stated on the quotation.Returns & replacements →
We're finalising the wording on this page. For anything urgent, reach us on the number in the footer and we'll answer directly.